Receipt and KOT printing

Print receipts and kitchen order tickets for every order

Ask My Bot prints a customer receipt and a kitchen order ticket (KOT) for every Kiosk order on any printer already installed on your device, including 80 mm and 58 mm thermal printers. With the free QZ Tray app, one click on Print receipt sends the bill to the counter printer and the ticket to the kitchen printer, with no print dialog. Reports give day-end sales, taxes and payment totals you can print or export as CSV.

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80 mm and 58 mm receipts

Kitchen order tickets (KOT)

One-click printing with QZ Tray

Day-end sales and tax reports

Built for a busy counter

Tickets the kitchen can read

Items print in bold with the quantity first, plus the table or room and the customer's comment, without prices.

Separate bill and ticket printers

Send the bill to the counter and the ticket to the kitchen or bar. They can also be the same printer.

Works with the printer you have

No special hardware or driver from Ask My Bot. Use any installed USB, Bluetooth or Wi-Fi printer, or save a PDF.

One bill per table

Print a combined table bill for every round and every phone at the table, with taxes summed.

Tax-ready receipts

Receipts show each tax line, such as CGST and SGST, and your GSTIN or tax ID when you add it.

Close the day quickly

Reports show sales, payments by method, taxes, top items and customers for any period, ready to print or export.

Print orders in four steps

Step 1

Open an order

In Kiosk → Orders, open any order, or open a table in the Orders grid and use its quick actions.

Step 2

Print the receipt or ticket

Click Print receipt for the customer's 80 mm bill, or Print ticket for the kitchen, bar or room-service ticket. Pick any USB, Bluetooth or Wi-Fi printer installed on your device, or Save as PDF.

Step 3

Set up one-click printing (optional)

On the computer you print from, open Settings → Ordering → Printers, install the free QZ Tray app, click Find printers, and pick the bill printer, the order ticket printer and the paper width (80 mm or 58 mm).

Step 4

Print day-end reports

Click Reports in Kiosk → Orders, choose Today, Yesterday, Last 7 days, This month, Last month or Custom, then Print report or Export CSV.

A good fit for

Restaurants and cafés that need a KOT for the kitchen and a bill for the counter.
Hotels and resorts sending room-service tickets to the right team.
Shops and takeaway counters that hand customers a printed receipt.
Owners who want day-end totals without a separate POS report.

Good to know

One-click printing needs QZ Tray installed and open on that computer; other computers use the normal print dialog.
The rupee sign prints as Rs. on thermal printers.
Payment method, status and balance are not printed on the kitchen ticket.
Printing is available on every plan that includes Kiosk.

Frequently asked questions

Which printers work with Ask My Bot?

Any USB, Bluetooth or Wi-Fi printer already installed on your computer or device, including 80 mm and 58 mm thermal receipt printers. Print receipt opens the system print dialog; you can also choose Save as PDF.

What is on the kitchen order ticket (KOT)?

The time, ORDER TICKET with the order number, the table or room (or the fulfillment option, such as Pick Up), then each quantity and item in bold, quantity first, and the customer's comment. Prices are not printed, so it is ready for the kitchen, bar or room service.

Can I print the receipt and the kitchen ticket with one click?

Yes. With the free QZ Tray app on the computer you print from, Print receipt sends the receipt to your counter printer and the order ticket to your kitchen printer at once, with no print dialog. Printer choices save on that computer only. Print ticket prints just the ticket.

What is on the customer receipt?

The business, order number, date, location and customer details, each item with quantity and amount, taxes such as CGST and SGST, the total and, once confirmed, Payment: Paid. Your GSTIN or tax ID prints when you add it.

Can a table with several orders get one bill?

Yes. In the Orders grid, open the table and click Print table bill. It combines every order from the visit into one receipt and never sends items to the kitchen again.

Can customers save their own receipt?

Yes. Once the order is confirmed or fulfilled, the customer can choose Save receipt in Kiosk → Orders to download it as an image. Room and table guests get Save bill, with the whole visit's combined bill, once the visit is settled.

What do the day-end reports show?

Sales, orders, items, average order and cancellations; how orders were paid (online, cash, paid at counter, not paid yet); item subtotal, delivery fees and each tax; how orders were placed; repeat and top customers; top items; and sales by day for longer periods. Export the period's orders as CSV.

Can the kitchen and the bar get separate tickets?

Yes. In Products → Arrange, choose a Prep area for each category, such as Kitchen, Bar or Packing desk (up to 5). Print ticket then prints one ticket per area with only that area's items, and with one-click printing each area can go to its own printer. Items in a category without an area print under Other.

Is there a kitchen display screen instead of paper tickets?

Yes. Click Prep screen in Kiosk → Orders to open a full-screen board of new and confirmed orders on any tablet or computer, with big tickets, the wait in minutes, an optional chime for new orders and one tap to move an order to the next step. With prep areas, each screen can show just its own area, for example only the bar's items.

Does printing change the order status?

No. Printing never changes the order. Confirm, mark served or fulfil the order with its own action.

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