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Product Capabilities

Ask My Bot Features

Ask My Bot is more than a document chatbot. It combines content ingestion, branded public pages, private access controls, embeddable widgets, voice, multilingual replies, lead capture, analytics, and team collaboration.

Training and Knowledge

  • PDF, DOC/DOCX, RTF/TXT, XLSX, and CSV uploads
  • Image OCR for screenshots, scans, menus, flyers, and phone photos
  • Optional image descriptions for visual source material
  • Pasted text for quick FAQs, notes, pricing, and policies
  • Website import with high-value page discovery
  • Live API context for fresh runtime data on Business and Scale
  • Editable indexed text and document rename/delete controls

Chat Experience

  • Grounded answers from uploaded, imported, and live source context
  • Voice input and voice playback where browsers support it
  • Multilingual replies powered by Gemini, with best results from multilingual source material
  • Visitors pick a language from the menu (Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Malayalam, Punjabi and Arabic) and every Chat answer comes back in it
  • Starter question chips
  • Suggested follow-up questions after answers
  • Copy, share, like, and dislike actions, plus Retry when a message didn't send
  • 7-day local chat history persistence
  • Product cards, prices and options in Chat, including price questions such as "phones under ₹20,000"
  • Comparison charts when an answer compares prices, plan limits or quantities
  • Rich media answers with indexed images, YouTube, and public Instagram embeds

Publishing and Branding

  • Public bot profile pages
  • Private bots with signed-in email allow lists
  • Embeddable website widget with domain allow-list control
  • One bot link and QR code that open the bot's default view (Chat or Kiosk)
  • Printable A4 storefront signs and Location QR cards in 9 styles
  • Social creator templates for creators, coaches, restaurants, salons, real estate, events, shops, and courses
  • Per-bot avatar, logo, opening message, and colors
  • Business type, opening hours and location: customers see Open now or Closed, and the bot answers "Are you open?" and "Where are you?" from them
  • Widget type (icon only or icon with text), widget colour and proactive teaser
  • Unbranded public pages and widgets on Pro, Business, and Scale

Leads, Teams, and Optimization

  • Lead capture from high-intent chats
  • Custom details to collect, including required fields
  • Unique reference IDs for captured leads
  • Leads on Pro and above
  • Pipeline statuses from New to Won and Archived
  • Lead and order webhook forwarding on Business and Scale
  • Team access by email: Admin access or Private chat only
  • Bot ownership transfer to another Ask My Bot account
  • Analytics for sales, orders, visits, busiest hours, best sellers and questions, compared with the period before, with a printable sales report
  • Live chat handoff and owner Live Inbox on Business and Scale
  • Product catalog management on every active plan; online order management, customer tracking, and Kiosk ordering on every active plan — Free displays up to 4 products per bot; Pro displays up to 500, Business 1,000, and Scale 2,000
  • Location QR codes on Pro and above: one QR code per table, room or seat, with the location on every order
  • Orders grid by table or room, with one combined table bill
  • Call staff and Ask for the bill from table and room QR codes, with a popup for staff
  • A note on each ordered item, and Goes well with suggestions customers add in one tap
  • Delivery, pickup, dine-in, digital and service options with fees, minimum order and cash on delivery
  • Delivery location at checkout: customers tap Use my current location or paste a Google Maps link, the address fills in and the delivery area is checked
  • Order hours per option: pickup, dine-in and table orders stop while you're closed, and delivery orders can still come in
  • Mark an ordered item unavailable: it stays on the order struck through and comes off the total
  • Your own payment link or UPI QR code at checkout, verified by your staff
  • Taxes such as CGST and SGST on orders, with your GSTIN on receipts
  • 80 mm and 58 mm receipts, kitchen order tickets (KOT), one-click printing and day-end reports
  • Prep areas such as Kitchen and Bar, with one ticket and one printer per area
  • Prep screen: a live kitchen display of open orders on any tablet, with one tap to move an order forward
  • The Kiosk in English, Hindi, Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Malayalam, Punjabi and Arabic, picked from the phone's language or the menu
  • Customers can find an order from another phone with the order number and phone number
  • Public marketplace for shops and chat bots, with search by shop name or what shops sell, shops near you, business type filters, Open now or Closed, an hourly rank, and a cover photo you choose for your shop's card

See how it works in the app

Illustrative app views with fictional businesses, contacts and sample data. Select an image to view it full size.

Overview for a fictional bakery bot showing its logo and URL, business type, visibility and colours, Kiosk and Live Chat features, opening message and starter questions.

Customize your bot from Overview

Overview shows your bot at a glance, including whether Kiosk and Live Chat are on for visitors. Edit the name, logo, cover photo, appearance, opening message and starter questions in the bot's Settings tab.

Explore this workflow
Analytics for a fictional bakery over the last 7 days: Sales, Orders, Average order, Visits and Conversion cards with their change against the 7 days before, a daily sales chart and the top items.

See how the business is doing

Analytics compares sales, orders, visits and conversion with the period before, on every active plan. The pictured numbers are fictional demonstration data.

Explore this workflow
View the complete product tour →