Product Capabilities

Ask My Bot Features

Ask My Bot is more than a document chatbot. It combines content ingestion, branded public pages, private access controls, embeddable widgets, voice, multilingual replies, lead capture, analytics, and team collaboration.

Training and Knowledge

  • PDF, DOC/DOCX, RTF/TXT, XLSX, and CSV uploads
  • Image OCR for screenshots, scans, menus, flyers, and phone photos
  • Optional image descriptions for visual source material
  • Pasted text for quick FAQs, notes, pricing, and policies
  • Website import with high-value page discovery
  • Live API context for fresh runtime data on Business and Scale
  • Editable indexed text and document rename/delete controls

Chat Experience

  • Grounded answers from uploaded, imported, and live source context
  • Voice input and voice playback where browsers support it
  • Multilingual replies powered by Gemini, with best results from multilingual source material
  • Starter question chips
  • Suggested follow-up questions after answers
  • Copy, share, like, and dislike actions
  • 7-day local chat history persistence
  • Rich media answers with indexed images, YouTube, and public Instagram embeds

Publishing and Branding

  • Public bot profile pages
  • Private bots with signed-in email allow lists
  • Embeddable website widget with domain allow-list control
  • QR code downloads
  • Social share cards
  • Social creator templates for creators, coaches, restaurants, salons, real estate, events, shops, and courses
  • Per-bot avatar, logo, opening message, and colors
  • Widget position and widget style controls
  • Unbranded public pages and widgets on Pro, Business, and Scale

Leads, Teams, and Optimization

  • Lead capture from high-intent chats
  • Custom details to collect, including required fields
  • Unique reference IDs for captured leads
  • Leads on Pro and above
  • Pipeline statuses from New to Won and Archived
  • Lead and order webhook forwarding on Business and Scale
  • Bot collaborators by email
  • Analytics for questions, unanswered topics, and feedback
  • Live chat handoff and owner Live Inbox on Business and Scale
  • Product catalog management on every active plan; online order management, customer tracking, and Kiosk ordering on Pro, Business, and Scale
  • Bot readiness score and setup recommendations
  • Public leaderboard and category badges

See how it works in the app

Illustrative app views with fictional businesses, contacts and sample data. Select an image to view it full size.

Bot Overview showing appearance settings, starter questions and Kiosk and Live Chat quick controls.

Customize your bot from Overview

Overview brings together your bot identity, appearance, opening message and starter questions. Eligible plans also provide quick controls for Kiosk and Live Chat.

Explore this workflow
Analytics dashboard with fictional visitor, question, lead and feedback metrics, a populated 14-day activity chart and four recent questions.

Learn from visitor questions

Analytics helps owners and bot admins review question volume, recent activity and feedback on every active plan. The varied 14-day chart and recent-question table use fictional demonstration data.

Explore this workflow
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