Public bots
- Shareable public page
- Embeddable widget
- Discovery-friendly for visitors
Public vs Private Bots
Ask My Bot supports both public bots for growth and private bots for controlled internal access.
Private bots
- Sign-in required
- Allowed-email access only
- No public widget/discovery surfaces
Choose public for customer-facing answers
A public bot is the better fit for product FAQs, restaurant menus, creator profiles, service information, event details, and lead capture. Anyone with the link can open it, and the same knowledge can appear inside an approved website through the widget.
Choose private for restricted knowledge
A private bot is designed for internal policies, client material, team playbooks, training documents, or other knowledge that should only be available to approved people. Visitors must sign in with an allowed email address before they can use it.
Test privately before publishing
You can begin with private access while checking answers, source coverage, and opening questions. Publish only after the bot handles realistic visitor questions, and return it to private access if its content should no longer be publicly available.
Questions to ask before choosing visibility
- Should an anonymous visitor be able to read answers from this content?
- Does the bot contain confidential, licensed, personal, or client-only material?
- Do you need a public link, QR code, website widget, or lead-capture flow?
- Have you tested questions whose answers are present and absent from the sources?
See how it works in the app
Illustrative app views with fictional businesses, contacts and sample data. Select an image to view it full size.
Explore public bots by category
The leaderboard lets visitors explore public bots and open their chat pages. These fictional entries and example counts illustrate the interface; they are not customer endorsements or current rankings.
Explore this workflow