Website owners, small businesses, marketers, and support teams
How to Train an AI Chatbot on Your Website
Learn how to choose website pages, import useful content, test grounded answers, refresh changed pages, and handle live data correctly.
Choose pages that contain complete answers
Start with service, product, pricing, policy, FAQ, contact, and help pages that answer real visitor questions. A chatbot cannot recover details that the site never states, so fix incomplete or contradictory pages before importing them. Exclude thin archives, duplicate pages, and private content that visitors should not access.
Import the website and review what was saved
In Ask My Bot, add a homepage to discover useful same-domain pages or add a specific URL when the bot only needs one section of the site. Review the resulting training documents and supplement them with PDFs, images, spreadsheets, or pasted notes when important information lives outside the website.
Test questions in your visitors' language
Ask about prices, services, policies, eligibility, locations, and next steps using several phrasings. Include questions the content should answer and questions it should decline. When an answer is weak, improve the source page or add a focused source instead of expecting the model to invent missing context.
Separate stable website knowledge from live facts
Website imports are best for stable information such as policies, service descriptions, and instructions. Frequently changing inventory, availability, appointment slots, order status, or current prices should come from a Live API source on a supported plan so the bot only requests fresh data when the question needs it.
Refresh content and improve from real conversations
Refresh the website source after meaningful page changes, then retest important questions. Review unanswered questions, feedback, and lead conversations to find content gaps. Once answers are reliable, publish the bot as a hosted page or install its approved-domain widget on the pages where visitors need help.
Build it in Ask My Bot
Create a bot, add the source content that answers your audience’s real questions, test privately, then publish by link, widget, or QR code when the answers are ready.