Combine the speed of AI with the human touch. Ask My Bot answers questions from your knowledge base first, then hands visitors off to your team when they ask for a person.
Visitor types a question → AI answers from your trained content → Visitor can chat more or ask for a person → If they escalate, your team replies with full context → If nobody is available, they become a lead with the conversation transcript.
Your team is freed from repetitive questions. Visitors get instant answers and the option to talk to a human. Offline visitors never slip through the cracks—they become leads with full context.
AI-first answering is available on all plans. Live chat handoff is available on Business and Scale plans.
AI answers routine questions instantly, saving your team time
Visitors can escalate to human help with a simple phrase
Your team gets full conversation context before replying
Offline visitors become high-quality leads with transcripts
One knowledge base powers both AI and human workflows
Visitors never need to log in or switch platforms
Answer FAQs, policies, and billing questions with AI. Visitors escalate for specific help, and your team has full context.
Bots answer product questions and availability. Interested visitors escalate to sales, arriving with their full question history.
Bots answer menu, allergen, and reservation questions. Catering or special requests escalate to staff with context.
Bots answer methodology and pricing questions. Serious prospects escalate to book a consultation, fully qualified.