Use Case
AI chatbot for small business & shop
Help customers find products, place manual orders, track order status, and get shipping, return, availability, and support answers.
Train it from your content
Upload PDFs, website pages, images, pasted notes, policies, media kits, spreadsheets, or other source material that already explains what people ask.
Publish where questions happen
Share a public bot page, embed a widget, or keep the assistant private for approved users while you refine answers.
Improve from real demand
Use analytics, feedback, unanswered questions, and lead details to see which content gaps matter most.
What to add first
Start with your highest-frequency questions, then add source content that answers pricing, availability, process, exclusions, contact steps, and common objections. A useful bot is built from clear source material, not guesswork.
Source content to prepare
Add product or service descriptions, current prices, business hours, delivery areas, shipping and return policies, warranty details, availability rules, contact methods, and location information. Use a live source when details change too often for static documents.
Questions visitors may ask
Prepare for questions about product fit, stock, service coverage, turnaround time, payment, pickup, delivery, returns, and speaking with a person. Use starter questions for the tasks customers most often call or message about.
Results to measure
Measure resolved routine questions, product or service inquiries, captured leads, and gaps that still require staff help. The goal is to reduce repetitive support while sending high-intent customers to the correct next step.
Add lightweight online order management
Pro, Business, and Scale bots can show a product catalog, collect validated customer orders, track order status, and let authorized managers control fulfillment. Payment processing remains separate.
Explore order management and Kiosk